Visitor, Patient and Resident Information

Visitor, Patient and Resident Information

Admissions & Referrals

 Palliative Care Inpatient
• Continuing Care
• Respite Care
• St Luke’s Day Care Unit
• Community Palliative Care

Baby Changing/Infant Feeding Facilities

These facilities are located on the ground floor.

Bus Service

Bus Eireann operates a daily bus service from the city centre. The number 208 bus services this route. Click here for bus timetable

Car Parking

The car park outside the main entrance is open seven days a week at a rate of €2.00 per hour, up to a maximum of €5.00 per day. Designated spaces are provided for disabled parking permit holders. There is a pay station located outside the main entrance to the Hospital and directly behind the main reception desk.

Complaints

We continually strive to improve our service.  You have the right to tell us if you are unhappy about any aspect of the hospital service and to have your concern investigated if necessary. You will be informed of the outcome in accordance with the hospital’s complaints policy. We would encourage residents and families to discuss concerns with the ward manager or the nurse-in-charge of the ward.  If you are not comfortable doing this you can contact the Director of Nursing or Assistant Director of Nursing. If you remain dissatisfied you can refer your concerns, in writing to the Complaints Officer of the hospital. An outline of the complaints procedure is posted on the notice board on each ward.

Food for Visitors

Visitors can purchase hot food and drinks in the award winning dining room on the lower ground floor of the hospital. It is open 7 days a week. Alternatively, there is a tea and coffee dock located on the ground floor. There are also vending machines located on the lower ground floor and the first floor, which contain a selection of snacks and drinks.

InPatient Wards

Hospice Care

  • St Catherine’s Ward - First Floor
  • St Christopher’s Ward - Second Floor

Care of the Older Person

  • St John’s Ward –Ground Floor
  • St Camillus’ Ward-First Floor 
  • St Anne’s Ward- Lower Ground

Restaurant Opening Hours

Monday-Sunday

  Breakfast: 7.30am-11am (Cooked breakfast from 9.30am)
  Lunch: 12.15am-2.15pm
  Closes at 4.30pm

Reception

The reception desk is located just inside the main entrance and is open 24 hours 7 days a week.

Shop

There is Newsagent located on the ground floor, opposite the reception desk which stocks a variety of drinks, snacks and toiletries. It is open from 8am-8pm, seven days a week.

Visiting Hours

Palliative Care Service (Hospice)

We operate open visiting hours for your family and your close friends. Your children are very welcome but must be supervised at all times. You can request to delay or defer a visit from relatives or friends at any time if you need to rest.

Older People Services (Hospital)

We welcome visitors to our hospital and realise the importance of such visits for the well being of our residents.  People in care settings also require times for privacy, peace and quiet.  In a situation where a resident is ill, families are free to remain with the person, as they wish.  At other times nursing staff may make specific requests for people to leave an area for a time, to facilitate the nurses in their care for the residents. Next of kin/representative may visit at any time. Children must be supervised at all times.